Amazon Delivery Service Partner operations

We handle the back office. Your DSP keeps moving.

Hiring, onboarding, training and ORE, time and attendance, bookkeeping, and scorecard disputes. Six back-office verticals, one accountable operations team.

  • Client-controlled approvals
  • Works inside your systems
  • Start with one workflow

Six back-office verticals

Six verticals. One operations partner.

Start with one workflow or connect all six as your operation grows. Every vertical runs inside your approved systems, and your leadership keeps final approval.

Workforce lifecycle01 — 04
01Driver pipeline

Sourcing and Hiring

Keep qualified driver applicants moving toward orientation with organized sourcing, screening, and interview coordination.

  • Pipeline visibility
  • Follow-up
  • Readiness
02New-hire readiness

Onboarding and Payroll Account Set-up

Move approved hires through orientation, TRC compliance, required documents, and authorized payroll account set-up with fewer missing details.

  • Orientation
  • TRC compliance
  • Payroll set-up
03Driver readiness

Training Monitoring, ORE, and Work Deployment

Monitor training and On-Road Experience, keep availability current, and prepare schedules so ready drivers are deployed to approved work.

  • Training
  • ORE
  • Deployment
04Payroll readiness

Payroll Time and Attendance Management

Surface missing punches, attendance exceptions, and unresolved timecard issues before payroll cutoff.

  • Timecard review
  • Exceptions
  • Payroll cutoff
Finance & performance05 — 06
05Financial clarity

Bookkeeping, Billing and Finance

Keep the books current, reconcile payments against what was billed, and give leadership a clean financial picture every period.

  • Bookkeeping
  • Billing
  • Reconciliation
06Performance protection

Scorecard and Dispute Management

Track scorecard performance, prepare documentation for eligible disputes, and follow every dispute through to a recorded outcome.

  • Scorecard tracking
  • Disputes
  • Coaching follow-up

One workforce lifecycle

Clear handoffs. Less operational drag.

VINE keeps the administrative handoffs visible from candidate sourcing through daily timekeeping review.

  1. 01 Hiring Candidate pipeline
  2. 02 Onboarding TRC compliance + payroll set-up
  3. 03 Training ORE readiness
  4. 04 Work Schedule Availability + work
  5. 05 Review Time + attendance

Private operational visibility

See what needs attention before it becomes a problem.

Leadership gets a clear view of what is moving, what is blocked, and what requires client approval across every vertical. Detailed reporting stays private.

Request a private walkthrough
Operations review Illustrative view
  • Candidate pipelineHiringFollow-up
  • TRC + payroll set-upOnboardingOn track
  • Training & ORETrainingClient review
  • Weekly scheduleDeploymentPrepared
  • Timecard exceptionsTime & attendanceCutoff ready
  • Invoice reconciliationFinanceVariance flagged
  • Scorecard disputesScorecardsEvidence ready
Sample information onlyNo live client data

Why VINE

Built to support the work. Not complicate it.

6
back-office verticals under one team
5
lifecycle stages, from applicant to timecard
1
accountable operations partner
0
system replacements required
01

Built for DSPs

Support is designed around Amazon DSP workforce and back-office operations, not generic admin tasks.

02

Works with your tools

VINE works inside client-approved systems and procedures instead of forcing a replacement stack.

03

Your team keeps control

Hiring, payroll, disciplinary, time-record, financial, and legal approvals remain with authorized client leadership.

04

One accountable team

Hiring through finance runs through one operations partner, so handoffs do not fall between vendors.

FAQ

Questions DSP owners ask before they start.

Something else on your mind? Email sales@vinesolutions.net.

Do we have to replace our current systems?

No. VINE works inside client-approved systems and procedures instead of forcing a replacement stack.

Who makes hiring, payroll and disciplinary decisions?

Your leadership does. Hiring, payroll, disciplinary, time-record, financial, and legal approvals remain with authorized client leadership. VINE prepares, tracks, and escalates; your team approves.

Can we start with just one vertical?

Yes. Start with the one workflow creating the most friction, then connect more verticals as your operation grows.

Is VINE affiliated with Amazon or ADP?

No. VINE Solutions LLC is an independent service provider and is not affiliated with or endorsed by Amazon or ADP.

Does VINE provide tax, legal, or accounting advice?

No. Bookkeeping, billing, payroll, and compliance support is administrative. Information VINE provides is not legal, tax, payroll, employment-law, or other professional advice, so keep your CPA and counsel involved for those decisions.

What should we leave out of the website form?

Please do not include employee records, payroll details, passwords, or other sensitive information. A short description of where the friction is gives us enough to start.

Start with one workflow

Tell us where the friction is.

We will review the current process and identify the most practical place to begin.

  1. 01
    Send the form

    New-client requests go to sales. Existing clients are routed to customer relations.

  2. 02
    Operating review

    We walk through your current process and where the friction is.

  3. 03
    Start with one workflow

    Begin where it matters most, then connect more verticals over time.

I am a

Please do not include employee records, payroll details, passwords, or other sensitive information.